Refund policy

Every piece is made to order just for you, so we don't offer returns, size exchanges or color exchanges. Please check the size chart on each product page before ordering. If something arrives wrong, though, we'll make it right.

Defective, misprinted or damaged items

If your item arrives misprinted, damaged or defective, email hello@madebythebeat.com within 7 days of delivery with:

Your order number
Clear photos of the issue (plus the label/tag)

We'll send you a free replacement. No need to mail anything back.

Not eligible

Change of mind, or the wrong size or color chosen at checkout
Items worn, washed or damaged after delivery
Issues reported more than 7 days after delivery
Orders delayed or lost because of an incorrect address entered at checkout
Packages refused, not picked up, or held by customs

Cancellations

You can cancel for a full refund within 24 hours of purchase, before production starts. Cancellation refunds go back to your original payment method within 7–10 business days.